Humanitarian and emergency response
Relief logistics where the plan changes faster than the paperwork
In an emergency the constraint is seldom the supply itself. It is the airport that has closed, the road that has washed out, the customs office with nobody in it, or a cold chain that cannot be guaranteed over the last stage of the journey.
We plan backwards from the constraint, and we buy close to the emergency wherever the local market can carry it. A consignment that arrives late has cost more than one that cost more.
What this covers, in full
Deployment and relief
- Disaster response logistics
- Deployment kits held ready for despatch
- Emergency water, food and shelter
Medical
- Field hospital deployment
- Cold chain for medical supplies and vaccines
Wildfire response
- Fuel supply and handling for aerial firefighting aircraft
- Forward operating bases for firefighting operations
- Crew rotation, retardant, water and equipment supply
Rescue and evacuation
- Support to search and rescue operations
- Logistic support to civilian evacuation
Working with agencies
- Support to international agencies, non-governmental organisations and relief bodies
- Coordination with the organisation leading the response
How the work runs, in three steps
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Take the constraint from the responders
The organisation on the ground knows what the last stage can absorb. That figure sets the plan, not what the map or the airport schedule appears to allow.
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Buy near the emergency where the market allows
Local purchase shortens the chain and keeps money in the affected economy. Where the local market cannot supply it, we say so rather than attempt it.
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Hand over and withdraw
Stock, records and supplier contacts pass to the organisation running the response. A logistics operation that does not end is a cost the response cannot carry.
Across every area
What comes with the work, whatever the operation is
These are not a separate service line and they are not charged as one.
- One point of contact
- A named coordinator holds the file across ports, countries and service lines, and does not hand it on halfway through.
- Screening and counterparty checks
- Suppliers and subcontractors are checked against sanctions lists before use, and their ownership is rechecked when it changes.
- Anti-bribery applied outward
- The policy binds our suppliers as well as us. Where a payment is expected that we will not make, the client hears about it.
- Tenders and framework agreements
- Support to tender submissions, and management of the framework once it is in place, including its reporting obligations.
- Cost control and consolidated billing
- Costs broken down by port call, mission or deployment. One invoice, with every underlying document available behind it.
- Insurance and risk
- Insurance coordination including war risk, and risk assessment for personnel movements into difficult jurisdictions.
Tell us what the operation needs, and where
Ports, airfields, dates, volumes. Whatever is fixed so far is enough to start from.