Humanitarian and emergency response
Deployment kits, cold chain, water, shelter and wildfire support for relief agencies and non-governmental organisations.
Relief logistics is planned against information that is out of date by the time it arrives. An airport reopens and closes again, a bridge goes, a customs office loses its staff, and the shipment that was correct on Monday is stranded by Wednesday.
We work backwards from whatever is actually constraining the last stage, and we replan it as often as the situation requires without treating each change as a variation to be negotiated.
What this means in practice
- Replanning is included, not charged for
- Routes close. When they do, finding the next one is the work, not an addition to it. The alternative is an agency spending its own time rebuilding a chain it has already paid for.
- Bought near the emergency where possible
- Local purchase shortens the chain and puts money into the affected economy. Where the local market cannot carry it, we say so early enough for the agency to plan around it.
- Cold chain treated as a chain
- Temperature integrity is only as good as its weakest leg, which is usually the last one. Monitoring covers the whole journey, including the stretch that has no mains power.
- Designed to end
- Stock, records and supplier relationships transfer to the responding organisation. A logistics operation that will not wind down is an overhead the response ends up carrying.
Capabilities used most in this sector
- Humanitarian and emergency response Relief logistics where the plan changes faster than the paperwork
- Aviation and air logistics Air movements, ground handling and the permissions that allow them
- Land transport and base support Road, rail and multimodal movement, and running the site at the far end
- Fuel and energy supply Marine, aviation and ground fuel, supplied against a stated specification
Across every area
What comes with the work, whatever the operation is
These are not a separate service line and they are not charged as one.
- One point of contact
- A named coordinator holds the file across ports, countries and service lines, and does not hand it on halfway through.
- Screening and counterparty checks
- Suppliers and subcontractors are checked against sanctions lists before use, and their ownership is rechecked when it changes.
- Anti-bribery applied outward
- The policy binds our suppliers as well as us. Where a payment is expected that we will not make, the client hears about it.
- Tenders and framework agreements
- Support to tender submissions, and management of the framework once it is in place, including its reporting obligations.
- Cost control and consolidated billing
- Costs broken down by port call, mission or deployment. One invoice, with every underlying document available behind it.
- Insurance and risk
- Insurance coordination including war risk, and risk assessment for personnel movements into difficult jurisdictions.
Tell us what the operation needs, not what you think we sell
Ports, airfields, dates, volumes. Whatever is fixed so far is enough to start from.